Security & trust

Sensitive care deserves deliberate controls.

Avenlo is designed for regulated behavioral-health operations, with customer isolation, access governance, auditability, and documented data stewardship built into onboarding.

01 · Isolation

A distinct workspace for every organization

Customer users, configuration, branding, and records remain separate. Dedicated environments are available based on plan and risk requirements.

02 · Access

Least privilege by role

Clinical, front-desk, billing, supervisor, and administrative access can be scoped to the work each user is authorized to perform.

03 · Accountability

Auditable activity

Access, clinical actions, changes, and operational events can be logged and reviewed according to deployment configuration and retention policy.

04 · Stewardship

Your data stays portable

Onboarding defines export formats, validation, retention, and secure transfer so customer records are never trapped by the interface.

Deployment assurance

Controls are verified, not assumed.

Before go-live, we document responsibilities across Avenlo, the customer, and approved vendors.

  • Encryption in transit and at rest
  • Multi-factor authentication and role review
  • Backup, recovery, and restoration testing
  • Logging, monitoring, and incident procedures
  • BAA-eligible AWS services and vendor agreements
  • Change management and release evidence

Request the trust package.

We’ll review architecture, responsibilities, data flows, and your security questionnaire with the right stakeholders.

Talk with Avenlo →